So I have seen this new year (which I can't believe is already half over) as an amazing revamp for me personally and professionally. Personally I believe I have become more self aware, expanded my vision & am happy with the reflection in the mirror every morning. Professionally I was secure enough to walk away from a job that was secure in order to achieve what I wanted. (We should all enjoy what we do as we spend a lot of time doing it) We are never 'stuck' in a situation, it's just that at times the only way out is a big risk or my be uncomfortable. Don't get me wrong, I loved all of my co-workers and consider them family and the industry was and still is great, the company was poorly executing therefore I couldn't deliver the service levels that I felt my customers deserved. After taking three months off recharging, doing volunteer work, spending more time with my family all the while growing a sweet beard I was ready to get back into the industry t...
You(We) know how to win, it's simply a matter of applying what we know, on a consistent basis to the right people. 
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